Data Deletion

If you have a MissedCall account

• Delete a single lead: open the lead in your dashboard and choose Delete. It is removed immediately, together with its conversation.
• Delete your whole account: email support@originutech.in from the email address on the account with the subject "Delete my MissedCall account".

When an account is deleted we remove the business details, team members, WhatsApp connection (including the stored access token), leads and conversations within 30 days. Records we must keep by law, such as invoices, are kept only for as long as that law requires.

If you received a WhatsApp message from a business

You called a business that uses MissedCall and it replied on WhatsApp. You can ask that business to delete your details, or email support@originutech.in with the phone number the message was sent to and the name of the business. We will pass the request to the business and delete your number, your messages and the lead made from them within 30 days.

To stop further messages straight away, block the business's number in WhatsApp.

If you connected with Facebook or WhatsApp and want to disconnect

You can remove MissedCall's access yourself in your Facebook settings under Business Integrations, or in Meta Business Settings under Integrations. Removing access stops MissedCall sending from your number immediately. To also delete what MissedCall has stored, send the account deletion email described above.

What happens next

We confirm by email when the deletion is done. If you have not heard back within 7 days, write again to support@originutech.in.